嘿伙计们欢迎回来。
Hey guys welcome back.

现在我们在上一节中讨论了 HDMI 和滑板的具体主题，现在您已经将这些内容牢记在心并且理解了。
Now that we spent last section talking about the specific topics of HDMI and skater and by now you've got those into your head and you understand those.

我现在想采取一些更通用的方法，只是将流程可视化作为一个整体概念来讨论。
I want to take a bit of a more general approach now and just talk about process visualization as a whole concept.

因此，当您设计界面时，您真正需要认真对待的事情之一就是您的 x。
So one of the things that as you're designing your interfaces you really need to be conscientious is you x.

所以这两个术语在 UI 和你的 X 中随处可见，现在我希望你真正开始思考它们。
So here are these two terms that are all over the place UI and you X and now is when I want you to really start thinking about them.

我的意思是用户界面，每个知道如何在屏幕上放置控件的人现在都是 UI 设计师。
You I mean is user interface and everybody who knows how to put a control on a screen is now a UI designer.

您可以设计一个界面，作为设计师，您在创建界面时会牢记自己的特定目标。
You can design an interface and as a designer you have your own specific goals in mind when you're creating your interface.

您希望它漂亮，您希望它对称，您希望它具有您喜欢的令人愉悦的颜色。
You want it to be pretty you want it to be symmetrical you want it to have pleasing colors that you like.

您希望在其上有徽标和名称，以显示它的创建者以及系统的来源。
You wanted to have logos and names on it that show who created it and where the system came from.

这些都是设计师的考虑。
These are designer considerations.

这些不是操作员考虑的因素。
These are NOT operator considerations.

所以用户界面只是将一个屏幕放在一起并在上面放置一些控件。
So user interface is just putting a screen together and throwing some controls on it.

如果你这样做了，它就得到了操作员需要的有用信息，并且得到了操作员作为界面设计师所需的控件，你会说嘿，我的工作已经完成了，我已经创建了一个界面，它工作正常。
And if you do that and it's got the useful information that the operator needs and it's got the controls that the operator needs as an interface designer you say hey my job is done here I've created an interface and it works OK.

但对于真正擅长设计人们喜爱的系统的专业人士来说。
But for the professional for the one who is really good at designing systems that people love.

我们更进一步，我们说美国是什么？
We take it a step further and we say but what is the U.S.

现在，当我作为操作员看着屏幕显示所有这些漂亮的叠加层并显示动画并且背景中没有播放音频和照片逼真的图像时，用户体验会是什么样子。
What is the user experience going to be like now when I'm as an operator looking at a screen that shows me all these nice overlays and it shows animations and it has no audio playing in the background and photo realistic images.

你知道，当屏幕需要两秒钟加载时，我每天必须加载这个屏幕一百次，我不在乎华丽的背景和所有漂亮的动画。
You know when the screen takes two seconds to load and I have to load this screen a hundred times a day I don't care about the flowery background and all the pretty animations.

相反，当我第一次看到它时，它给我留下了深刻的印象。
On the contrary it impressed me the first time I saw it.

大约五分钟后，我厌倦了它，我再也不想看到它了。
And about five minutes later I was sick of it and I did never want to see it again.

所以我的经历很糟糕。
So my having a bad experience.

一开始我就被感动了，我说你真漂亮。
I was impressed at the beginning and I said you that's pretty.

但现在我必须点击一个按钮，等待你愚蠢的动画过去，直到我终于能得到我正在等待的信息。
But now I have to click a button and wait until your stupid animations go past until I can finally get to the information that I'm waiting for.

我必须一遍又一遍地这样做。
And I have to do this over and over and over again.

我告诉你我的用户体验在这一点上很糟糕，即使你已经创建了一个大而漂亮的令人惊叹的复杂复杂的现代界面。
I tell you what my user experience is terrible at this point even though you've created a big pretty nice amazing complicated sophisticated modern interface.

当我使用这个系统时，我的体验很糟糕。
My experience is terrible when I'm using this system.

我必须执行某些流程，也许我必须手动写下一些值或在我的 H 中记录一些数据，以表明我每天都在做一些检查或类似的事情。
There are certain processes I have to do maybe I have to manually write down some values or log some data off of the H in my just to show that I was doing some checks every day or something like that.

这些都是现实世界中发生的事情。
These are real world things that happen.

好吧，当我必须点击进入 10 个不同的页面才能获取所需的所有信息时，我并没有获得良好的体验，我很痛苦，因为这花了我太长时间。
Well when I have to click into 10 different pages to get all the information I need I'm not having a good experience I'm miserable because it's taking me way too long.

我写我点击我写我点击进入一个页面，这会引导我进入下一页，然后最终进入我需要的页面，然后我写下更多值。
I write I click I write I click into one page which leads me to something that allows me to click into the next page and then finally into the one I need then I write down some more values.

说实话，你已经厌倦了听我正确地描述它。
Be honest you're getting sick of hearing me describe it right.

好的。
Good.

现在想象一下操作员每天都必须实际执行此操作。
Now imagine the operator that has to actually do this every single day.

因此，在构建界面时请考虑一下这个小家伙。
So think about the little guy when you're building your interface.

你是个艺术家。
You are an artist.

我知道您是一个聪明的人，并且知道如何在界面上做一些非常酷的事情。
I understand that you're a smart person and you know how to do really cool stuff on an interface.

我也明白这一点，但你需要了解硬币的另一面。
I understand that as well but you need to understand the other side of the coin.

我是一名谦虚的操作员，我有工作要做。
I'm a humble operator and I have a job to do.

你的界面要么会让我的工作变得容易，要么会让我的工作变得困难。
And your interface is either going to make my job easy or is it going to make my job hard.

你所有复杂的设计技巧都不会给我留下深刻的印象。
And all of your sophisticated design skills aren't going to impress me.

让我的工作更快、更轻松，让设备运行得更好，这会给我留下深刻的印象。
Making my job faster and easier and making the equipment run better that's going to impress me.

每次都是九次中有十次。
Every time 10 times out of nine.

因此，请考虑用户的体验。
So think about the experience of your user.

如果您有一个控件填满整个屏幕，那就不太实用了。
If you have one single control which is filling up an entire screen that's not really practical.

我必须去 10 个不同的屏幕来完成相同的工作，只是为了完成一个流程。
I have to go to 10 different screens to do the same job just to do one process.

如果屏幕上有太多垃圾，我就必须眯着眼睛寻找它。
If I have way too much garbage on the screen and I have to hunt and squint my eyes to find it.

然后，当阳光照在屏幕上或有人在我身后的办公室里打开灯时，我什至看不到我正在看的东西，因为一切都再次变得如此小，没有用处。
And then when the sun's shining on the screen or someone's got the light on in the office behind me I can't even see what I'm looking at because everything's so small again it's not useful.

所以帮帮我吧。
So help me out.

作为运营商。
As an operator.

帮我想想我的工作，我必须做什么，以及当您设置屏幕时我需要在何时何地看到什么。
Help me out and think about my job and what I have to do and what I need to see when and where when you're setting up your screens.

不要像艺术家那样思考，不要像设计师那样思考，不要像那些要创造出只为你带来视觉和歇斯底里愉悦的东西的人那样思考。
Don't think like an artist don't think like a designer don't think like somebody who's going to create something that's visually and hysterically pleasing just to you.

是的，美学是一个有效的考虑因素，让它变得漂亮。
Yes aesthetics are a valid consideration make it pretty.

让它变得好起来。
Make it good.

让它变得复杂。
Make it sophisticated.

我并不是说不要做那些事情。
I'm not saying don't do those things.

我只是说，当这些事情损害用户体验时，永远不要做这些事情。
I'm just saying never do those things when it compromises the user's experience.